Frequently asked questions

Can I order your products directly to a specific location?

Private customers can order our products for delivery to any address outside the North Karelia region. In this case, the customer is responsible for the delivery and shipping costs.

However, we recommend checking with your nearest retailer first, as purchasing our products through a retailer is often easier and more affordable.

In the North Karelia region, please contact our bakery shop directly to enquire about delivery options. Our staff will be happy to provide more information and let you know whether delivery to your location is possible.

How can I get your products in my local store?

If our products are not yet available at your local store, you can let the store manager know that you would like them to be stocked. You can do this either directly in the store or by using the customer request forms available on the websites of many retail chains.

If a retailer contacts us, we will discuss the possibility of working together and arranging deliveries. We are happy to supply our products to any retailer interested in adding them to their selection.

What is the difference between your rice-filled Karelian pies?

We want to make it possible for as many people as possible to enjoy our products, regardless of their dietary preferences or restrictions. That is why our selection includes several varieties of rice-filled Karelian pies.

Traditional rice-filled Karelian pie

Our traditional rice-filled Karelian pies are made with regular milk. They are suitable for people who do not have a milk allergy or other dietary restrictions related to milk.

Lactose-free rice-filled Karelian pie

Our lactose-free rice-filled Karelian pies are made with lactose-free milk. They are suitable for people who avoid lactose or have lactose intolerance.

Vegan rice-filled Karelian pie

Our vegan rice-filled Karelian pies are made without any animal-derived ingredients. They are suitable for vegans and people following a dairy-free diet.

If you are unsure whether a product is suitable for your diet, please always check the ingredient information on the packaging or contact our staff for further details.